13th EUMETSAT User Forum in Africa

September 2018 - Abidjan, Ivory Coast

Travel Arrangements

Non-sponsored participants

The closest airport to Kigali is Kigali International Airport (KGL).Current airlines flying to Kigali are listed below, however this is subject to change so please contact your travel agent for the most up to date information.

Ethiopian Airlines www.flyethiopian.com
Kenya Airways www.kenya-airways.com
KLM www.klm.com
Qatar Airways www.qatarairways.com
Royal Air Maroc www.royalairmaroc.com
Rwandair  www.rwandair.com
Saudi Arabian www.saudiairlines.com
South African www.flysaa.com
SN Brussels airlines www.brusselsairlines.com
Turkish Airlines

Sponsored participants

The EUMETSAT Organising Committee will contact you to arrange for your flight ticket and hotel booking.

Ticket retrieval procedure

The tickets are ETIX, electronic tickets, as paper tickets are no longer issued. We will provide you an electronic ticket as soon as you confirm your itinerary, after your confirmation, it will no longer be possible to change the itinerary.

1) Each sponsored participant will receive the routing with the ETIX reservation number by e-mail.

2) Participants are requested to print the itinerary with the reservation number and visit the airline to ensure that everything is correct and that the boarding pass(es) will indeed be issued on the day of departure. In case you are travelling with several and airlines, please visit them all if possible;

3) If there are problems, there is still time to solve them, and EUMETSAT will work on them directly to find a solution.

4) Thank you for your cooperation and understanding.

Change of arrival/departure times/inability to attend

If your flights change, or you are unable to attend, it is absolutely essential that you inform us of any changes to the travel plans by updating the data in your registration details (using the provided username and password) or contacting the organising committee directly. Airport transfers can otherwise not be guaranteed and you will be liable for no-show costs at the hotel.

Travel Insurance

Please make your own arrangements for travel insurance as necessary. Please note that you or your organisation will need to bear this cost and it is not reimbursed by EUMETSAT.
EUMETSAT will not reimburse visa or insurance expenses, hence please make your own arrangements as necessary.

Airport transfer (Free of charge, provided by the Hotels)

Local transport from the airport to the hotel (and return) are provided by the hotel based on your arrival and departure times/dates. 

Non-sponsored participants who will take advantage of the block booking made by EUMETSAT at Lemigo and would like to benefit from  the transfer service should please ensure that the Organising Committee have the flight details in good time in order to provide them to the hotel.  Please use the registration form (travel tab) to input the details. If you do not provide us with your flight details, we will not be able to organise your transfers.

Local transport

Local Transport will also be arranged for the social event planned on Thursday evening and for the technical excursion.